OBJECTIVES OF THE PROGRAMME
Country Management Support Units (CSUs) have been established in the organizational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.
Description Of Duties
Under the overall supervision and guidance of the Senior Operations Officer of WHO/Nigeria and the direct supervision of the ICT Team lead, the incumbent will perform the following tasks:Installation, Administration and Maintenance of the Following: ICT Hardware and Software according to WHO AFRO ICT standard ICT services to the office. LAN/WAN and data communications systems Maintain, troubleshoot and repair ICT equipment. Perform daily server backup of data files Disaster recovery procedures ICT infrastructure against Cybersecurity threat Administer software and updates2. ReportingMake a quarterly report on informatics equipment inventory Provide technical documentation concerning all ICT-related activities and update it at defined periodic intervalsMake a monthly activity report3. User and Administrative SupportProvide in-house training/assistance to staff on usage of IT equipment’s and softwareAssisting in the design and implementation of database applications and other computer programs4. Perform other duties as required.
Required Qualifications
Education
Essential: University degree in Computer Science, Electrical Engineering or a related field.
Desirable: Master’s degree in electronic or communications engineering or computer technology and ICT Certifications (Microsoft, CISCO, etc.).
Experience
Essential: At least 2 years of experience in the implementation, administration, and maintenance of IT network infrastructures, servers and end-user support.
Desirable: Experience in integrating voice and data communication. Experience with IT Network architecture, Experience in routers and switches configuration, IP addressing and subnetting, Experience in virtualization.
Skills
The job requires a very good knowledge of LAN/WAN network infrastructure (Cisco routers and Switches, TCP/IP, Ethernet, Wi-Fi, VPN, VLAN, Firewall, Proxy server, VSAT, SNMP, DNS, DHCP, Virtualization, Cloud computing, Software as a Service (SaaS), Voice over IP, etc.); Good knowledge of Windows end user and server operating system, Microsoft Active Directory and Microsoft Office Applications; Good knowledge of computer security including firewall and virus protection; Good knowledge to Implement and ensure appropriate processes for data protection, backup, disaster recovery, and failover procedures; Good knowledge of Database Programming; Good knowledge of Administration of Telecommunication systems; Good knowledge on Installation and support for the new collaborative tolls (Teams, Zoom, SharePoint, etc.) and other online video conferencing platforms; Good knowledge on users support; Ability to analyse and troubleshoot problems; Ability to write technical documents.
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Use of Language Skills
Essential: Expert knowledge of English.
Desirable
REMUNERATION
Remuneration comprises an annual base salary starting at NGN 19,956,269 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
Additional Information
- This vacancy notice may be used to fill other similar positions at the same grade level
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
- For information on WHO’s operations please visit: http://www.who.int.
- WHO is committed to workforce diversity.
- WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
Grade
NO-B
Contractual Arrangement
Temporary appointment under Staff Rule 420.4
Contract Duration (Years, Months, Days)
12 months
Job Posting
Mar 7, 2023, 3:50:01 PM
Closing Date
Mar 22, 2023, 11:59:00 PM
Primary Location
Nigeria-Abuja
Organization
AF_NGA Nigeria
Schedule
Full-time
IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.OBJECTIVES OF THE PROGRAMMECountry Management Support Units (CSUs) have been established in the organizational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.
DESCRIPTION OF DUTIESUnder the overall supervision and guidance of the Senior Operations Officer of WHO/Nigeria and the direct supervision of the ICT Team lead, the incumbent will perform the following tasks:Installation, Administration and Maintenance of the Following: ICT Hardware and Software according to WHO AFRO ICT standard ICT services to the office. LAN/WAN and data communications systems Maintain, troubleshoot and repair ICT equipment. Perform daily server backup of data files Disaster recovery procedures ICT infrastructure against Cybersecurity threat Administer software and updates2. ReportingMake a quarterly report on informatics equipment inventory Provide technical documentation concerning all ICT-related activities and update it at defined periodic intervalsMake a monthly activity report3. User and Administrative SupportProvide in-house training/assistance to staff on usage of IT equipment’s and softwareAssisting in the design and implementation of database applications and other computer programs4. Perform other duties as required.
REQUIRED QUALIFICATIONSEducationEssential: University degree in Computer Science, Electrical Engineering or a related field.
Desirable: Master’s degree in electronic or communications engineering or computer technology and ICT Certifications (Microsoft, CISCO, etc.).
ExperienceEssential: At least 2 years of experience in the implementation, administration, and maintenance of IT network infrastructures, servers and end-user support.
Desirable: Experience in integrating voice and data communication. Experience with IT Network architecture, Experience in routers and switches configuration, IP addressing and subnetting, Experience in virtualization.
SkillsThe job requires a very good knowledge of LAN/WAN network infrastructure (Cisco routers and Switches, TCP/IP, Ethernet, Wi-Fi, VPN, VLAN, Firewall, Proxy server, VSAT, SNMP, DNS, DHCP, Virtualization, Cloud computing, Software as a Service (SaaS), Voice over IP, etc.); Good knowledge of Windows end user and server operating system, Microsoft Active Directory and Microsoft Office Applications; Good knowledge of computer security including firewall and virus protection; Good knowledge to Implement and ensure appropriate processes for data protection, backup, disaster recovery, and failover procedures; Good knowledge of Database Programming; Good knowledge of Administration of Telecommunication systems; Good knowledge on Installation and support for the new collaborative tolls (Teams, Zoom, SharePoint, etc.) and other online video conferencing platforms; Good knowledge on users support; Ability to analyse and troubleshoot problems; Ability to write technical documents.
WHO CompetenciesTeamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Use of Language SkillsEssential: Expert knowledge of English.
Desirable
REMUNERATIONRemuneration comprises an annual base salary starting at NGN 19,956,269 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
Additional Information
- This vacancy notice may be used to fill other similar positions at the same grade level
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Some professional certificates may not appear in the WHED and will require individual review.
- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
- For information on WHO’s operations please visit: http://www.who.int.
- WHO is committed to workforce diversity.
- WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.